We stand behind our products and want you to be completely satisfied. If you are not completely satisfied for any reason, please contact our customer service department at 1-888-862-9989 or email us at CustomerService@mdmymdgear.com within 30 days for information about receiving a refund or an exchange. Further information about shipping returns will be available via email or phone.
If your items arrive damaged, please keep all boxes and packing materials and immediately contact customer service at 1-888-862-9989 for further instructions.
Should you have any questions about your return, please call our customer service department for further information.
If you are unhappy with the sizing of an item you've just received, please reach out and we will exchange that item for a different size provided that size is available. Otherwise we can refund you for that item once we receive the returned item.
- We can only accept unworn, unused and defective items.
- Custom and special orders are not eligible for exchanges or refunds.
- Returns and exchanges need to be sent within 30 days of delivery.